Chargeback defense, tuned to your industry.
Disputes do not behave the same in a checkout, a booking engine and a billing cycle. Our models and evidence playbooks are built for the way your sector gets challenged.
A defense built for the way your sector gets disputed.
SaaS & Subscriptions
Recurring billing creates recurring disputes. We defend trial-to-paid conversions, renewals and cancellation claims with subscription-aware evidence.
- “Subscription canceled” disputes
- Trial & conversion abuse
- Unrecognized recurring charges
Ecommerce & Retail
High order volume means high dispute volume. We screen orders pre-auth and answer delivery claims with tracking and proof-of-fulfillment.
- “Item not received” claims
- Friendly fraud on delivered goods
- Promo & discount abuse
Travel & Hospitality
Long booking windows and changing plans drive disputes. We resolve cancellations and no-shows with itinerary and policy-backed evidence.
- Cancellation & refund disputes
- No-show & date-change claims
- Third-party booking confusion
Digital Goods & Gaming
Instant delivery and in-app spending invite first-party fraud. We tie disputes to login, device and consumption data the issuer accepts.
- In-game & in-app purchase disputes
- Account-sharing & family misuse
- Digital “never received” claims
Fintech & Financial Services
Regulated, fast-moving and fraud-targeted. We help wallets, lenders and platforms keep dispute ratios low without slowing legitimate users.
- Authorization & transfer disputes
- Account-takeover chargebacks
- Network compliance pressure
Healthcare & Telehealth
Sensitive billing and remote care need careful handling. We defend appointment, prescription and membership disputes with compliant evidence.
- Telehealth visit disputes
- Membership & plan billing claims
- No-show & late-cancellation fees
A travel dispute is not a software dispute
The same reason code means different things in different industries. Generic defenses lose because they ignore that. Ours do not.
- Sector-trained risk models learn the fraud and abuse patterns specific to your vertical.
- Industry evidence templates present the proof issuers in your sector expect to see.
- Benchmarks that compare like with like — your ratios measured against your real peers.
Avg. win-rate lift after sector tuning
To a measurable ratio improvement
The standards every industry can rely on
190+ networks
Issuer and network coverage that follows your customers wherever they pay.
Real-time screening
Every transaction scored before authorization, regardless of vertical.
Sector benchmarks
Know exactly where you stand against the merchants you actually compete with.
One accountable team
A specialist who learns your industry — not a rotating support queue.
If you take card payments, we can defend them
From marketplaces and education to events and non-profits — if chargebacks are eating your revenue, our team has a playbook for it.
Tell us how you get disputed
Share your processor, your products and your current chargeback ratio. We will map a defense plan to your exact business model — with no obligation.